Grootpow® WP5 Apex,Lightweight Weed Puller Tool for Women

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@grootpow.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@grootpow.com.

Grootpow Brands, Inc. (“Grootpow”) guarantees your product against defects in materials and workmanship when purchased directly from Grootpow or an authorized Grootpow reseller. This warranty exclusively extends to the original end-user purchaser or giftee and is not transferable to any other person.

The warranty remains valid from the date of retail purchase for the duration of ownership by the original end-user purchaser or giftee (the “Warranty Period”).

What is NOT Covered:

This warranty does not cover defects or damages resulting from improper use or maintenance, normal wear and tear, sharpening, accidents, environmental factors, improper storage, or external causes. Unauthorized repairs, modifications, or customization of your product will void this warranty. Consumables, including spare blades and replaceable attachments, are not covered under this warranty. Products purchased from unauthorized resellers are also not covered.

Grootpow's Responsibility:

In the event of a covered warranty defect, Grootpow will, at its discretion: (A) repair the product using new or refurbished parts; (B) replace the product with a new or refurbished equivalent; or (C) provide a partial or full refund of the original purchase price in return for the product.

How to Submit a Warranty Claim:

To receive warranty service for covered defects during the Warranty Period, please send an email to support@grootpow.com.

Before providing warranty service, Grootpow may require proof of purchase details, including but not limited to a receipt or sales invoice, product photos, and the return of the product to Grootpow’s facility at your expense. Ensure that you retain the product and all parts until your claim has been submitted, processed, and approved.

This limited warranty grants you specific legal rights alongside other rights you may have under applicable laws, including rights against the seller of the Grootpow product. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY IS GROOTPOW'S ONLY WARRANTY. GROOTPOW DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT), AND LIMITS ITS LIABILITY TO THE ORIGINAL PURCHASE PRICE.